Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Food and Beverages
This 1 day course aims to provide learners with the fundamental knowledge and application skills in processing payments successfully. They will learn how to process various types of transactions efficiently and with minimum downtime.This course will benefit F&B service staff who are serving at the front of house as well as F&B managers (so that they can train their service staff better).Co...
Provider: IFI ACADEMY PTE. LTD.
This module takes you through the process of identifying the different types of restaurant concepts and their intrinsic operational characteristics via the development of comprehensive matrix charts. It explores the process of analysing and understanding the reasons for the success of various restaurant concepts with specific target markets. After the selection and development of a particular rest...
This 2 day module aims to equip learners with the essential knowledge and skillsets to increase their prot in their F&B businesses. More importantly, this module will transfer knowledge on how to consistently produce recipes and insure the bottomline.This course will benefit F&B managerial personnel involved in operations and those who are interested in enhancing their companies’ operati...
This 2-day module is designed to help you develop a comprehensive sales plan needed to make your mark in todays increasingly competitive and complex F&B sector. It looks into the development, execution and encouragement of eective sales strategies and incentives, taking into consideration the organisations expectations of sta as well as the appropriate human resource strategies. You w...
This module covers the entire spectrum of F&B operations management – understanding the distinct operational characteristics of various F&B concepts, recruiting and grooming your team, developing cost-efficient duty rosters, managing the entire day-to-day store operations without a hitch, making profitable purchasing decisions all the way to developing and maintaining a PROFIT-driven F&a...
To equip the participants with knowledge and application skills to perform hosting duties.
This module takes you through the intricate process of developing critical loss prevention policies and procedures. It also explores effective controls to administer theft prevention – from internal as well as external sources. You will also learn how to develop and establish solid receiving and storage guidelines to prevent product spoilage or damage and with that, keep your bottom line in the ...
The course to provide learners with the essential knowledge and skill-sets to follow food & beverage safety and hygiene policies and procedures.This module is conducted in English only.Food Handlers (i.e. any individual who prepares food and beverage products in NEA-licensed eating establishments)Personnel primarily involved in the serving of F&B products to customers (e.g. managers, captains, wai...
This module takes you through the process of making the right decision on whether to become franchisors. It provides you detailed coverage on the various components to be covered in the franchising plan and prepared in the actual franchising system itself. It also looks into the process of developing and producing franchising materials that attract the right kind of franchisees for your business. ...
At the end of the course, learners should be able to: - Clear, Reset and Wipe Tables - Maintain Carpet/Floors - Monitor Food Service Areas - Perform Closing Duties
This module equips learners with the essential knowledge of budget formats, followed by taking them through a step-by-step process of developing and implementing budgets. It also sheds insight on basic accounting principles and explores the process of managing accounting and cash controls. This module goes a step further by expounding on the steps required to audit financial procedures in organisa...